Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Transform Your Space with Premium Synthetic Turf Solutions
Experience the beauty and functionality of our eco-friendly synthetic turf. Perfect for homes, businesses, and recreational areas, our installations are designed to last and impress.
✓ Enhance your outdoor areas with durable, low-maintenance turf that looks great year-round.
✓ Join countless satisfied customers who have transformed their spaces with our expert installation services.
50+
Customer Satisfaction Rate
Our commitment to quality ensures that 95% of our customers are satisfied with their synthetic turf installation, reflecting our dedication to excellence.
100%
Average Rating
With an average rating of 4.8 stars, our services are highly regarded by clients for their professionalism and quality.
15
Years of Experience
With over 10 years of experience in the industry, we bring expertise and reliability to every project we undertake.
What Our Clients Say About Us
★★★★★
Average Rating: 4.9 out of 5 from 150 Reviews
Client Satisfaction Guaranteed
The team at Brainiac was fantastic! They listened to my needs and delivered exactly what I wanted. The turf is not only beautiful but also very durable. I highly recommend them!
★★★★★
Sarah Davis
Best Turf Solution Provider
Brainiac Synthetic Turf Solutions exceeded my expectations. The installation was quick, and the quality of the turf is top-notch. I would definitely recommend them to anyone looking for turf solutions.
★★★★★
John Smith
Exceptional Turf Installation Service
Brainiac Synthetic Turf Solutions transformed my backyard into a beautiful oasis. The quality of the turf is outstanding, and the team was professional and efficient throughout the installation process.
★★★★★
Emily Johnson
Highly Recommend Their Services
I couldn’t be happier with the synthetic turf installed by Brainiac. It looks amazing and has completely changed the way we use our outdoor space. Their attention to detail is commendable!
★★★★★
Michael Brown